Terms of service
Welcome to Staffera.in (operated by Staffera , having its registered office in Gorakhpur, Uttar Pradesh). These Terms govern your use of our recruitment automation platform, including all features, APIs, and associated services (collectively, the “Service”). By creating an account or accessing Staffera, you agree to these Terms.
1. Use of Staffera
1.1 Eligibility. You must be at least 18 years old and authorized to bind your organization (the “Client”). Staffera is designed for recruiters, HR teams, and hiring businesses across India.
1.2 Account responsibilities. You are responsible for all activity under your account, including any integrations with your ATS or job boards. Notify us immediately at support@staffera.in if you suspect unauthorized use.
1.3 Acceptable use. You agree not to:
- Use the Service to violate any laws or regulations (including the Indian Contract Act, 1872, and IT Act, 2000).
- Reverse engineer, scrape, or replicate the platform’s logic to build a competing product.
- Upload candidate data that you do not have the right to process (see our Privacy Notice).
- Interfere with the integrity of the recruitment process, e.g., by submitting fake candidates or spam.
When you submit candidate information, Staffera acts as a data processor on your behalf. We comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. You acknowledge that candidates have rights to access and correct their data under applicable Indian law.
2. Subscription & payments
2.1 Plans. Staffera offers monthly and annual subscriptions in INR. Fees are based on the number of active jobs or recruiters (as specified in your order).
2.2 Invoicing. Payment is due within 15 days of invoice. Late payments may result in suspension of the Service. All fees are non‑refundable, except as required by law.
2.3 Taxes. You are responsible for any applicable GST, which will be added to invoices. Our GSTIN will be provided on the invoice.
3. Intellectual property
3.1 Our IP. Staffera owns all rights to the platform, software, and underlying technology. You receive a limited, non‑transferable license to use the Service during your subscription.
3.2 Your data. You retain all rights to job descriptions, candidate profiles, and notes you enter into Staffera. By submitting, you grant Staffera a license to host and process this data solely to provide the Service (including anonymized analytics to improve the platform).
4. Confidentiality & security
We implement technical and organisational measures to protect your data (ISO 27001 aligned). Both parties agree to keep confidential any non‑public business information exchanged during the use of Staffera.
5. Third‑party services
Staffera integrates with services like LinkedIn, Naukri.com, Indeed, and background check providers. We do not assume liability for the acts or omissions of these third parties.
6. Limitation of liability
To the maximum extent permitted by Indian law, Staffera shall not be liable for indirect damages (including lost revenue or hiring delays). Our total liability shall not exceed the fees paid by you in the 12 months prior to the claim.
7. Termination
You may cancel your account at any time via the dashboard. We may suspend or terminate access for violation of these Terms. Upon termination, your data will be deleted within 60 days unless we are required to retain it for legal reasons.
8. Governing law & dispute resolution
These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Gorakhpur, Uttar Pradesh.
For any questions, contact our legal team at legal@staffera.in — we usually respond within 48h.
Privacy notice
Staffera.in (“we”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, and share information when you use Staffera, visit our website, or interact with our recruitment services. It applies to clients (recruiters) and candidates whose data is processed through the platform, in compliance with the Indian Information Technology Act, 2000, and the SPDI Rules.
1. Who controls your data?
Staffera , with registered office at, Gorakhpur, Uttar Pradesh – 273001, India, is the data controller for client account data. For candidate data processed on behalf of our clients, the recruiting organisation (client) is the data controller, and Staffera is the processor. Our Grievance Officer (as per Rule 5(9) of the SPDI Rules) can be reached at info@staffera.in.
- Name, work email, job title, organisation
- Billing information (address, GSTIN)
- Account activity (logins, jobs created)
- Communication preferences
- Name, contact details, CV, employment history
- Skills, assessment results, video interviews
- Diversity information (if provided voluntarily)
- Background check reports (if part of hiring)
2. How we use personal data
For clients: to manage your account, provide support, send service updates, and improve Staffera. Legitimate interest: enhance recruitment features, prevent fraud.
For candidates: to enable the recruitment process (matching, screening, scheduling interviews) based on our client’s instruction. Where required by Indian law, we obtain consent (e.g., for sensitive personal data like caste, disability, or biometric information).
We process personal data: (a) for the performance of the recruitment service requested; (b) with your consent – for any sensitive personal data; (c) for compliance with legal obligations; (d) for reasonable purposes of security and fraud prevention.
3. Sharing your data
- With our clients: if you are a candidate, your data is shared with the recruiting organisation you applied to.
- Sub‑processors: we use trusted third parties (hosting by AWS Mumbai region, email services, analytics) that comply with Indian data protection standards.
- Legal obligations: we may disclose data to courts, regulators, or law enforcement in India if required by law.
- Business transfers: in case of merger or acquisition, your data may be transferred.
We never sell your personal data to third parties for marketing.
4. International transfers
Staffera primarily stores data on servers located in India (AWS Mumbai region). In limited cases, data may be processed outside India (e.g., customer support tools). For such transfers, we ensure adequate safeguards and compliance with Indian IT Act provisions.
5. Data retention
Client accounts: retained as long as your account is active, plus up to 8 years after closing for tax and legal compliance (Indian Companies Act).
Candidate profiles: retained according to our client’s retention policy (typically up to 2 years after last interaction, unless deleted earlier). You can request erasure via the recruiting organisation.
6. Your rights (India)
Under Indian law and the emerging data protection framework, you have rights to: access, correction, and deletion of your personal data. Candidates should direct requests to the recruiting organisation first; we will assist as processor. For client data, email privacy@staffera.in. We will respond within 30 days as per SPDI Rules.
7. Cookies & tracking
Staffera uses essential cookies to operate (session tokens, security). We also use optional analytics cookies (Google Analytics, CleverTap) to understand usage. You can manage preferences via our cookie consent tool. Detailed cookie policy available here.
8. Security
We employ encryption (TLS 1.3), access controls, and regular audits. In the unlikely event of a data breach, we will notify affected clients and the Indian Computer Emergency Response Team (CERT-In) as required.
9. Grievance officer & contact
If you have concerns, please contact our Grievance Officer:
Email: Info@staffera.in
Postal: Staffera , Gorakhpur, Uttar Pradesh – 273001, India.
You also have the right to lodge a complaint with the relevant adjudicating authority under the IT Act, 2000.